Workshops & Programmes

Creative Thinking and Problem Solving

This course is designed to give your brain a real workout! Using practical problem-solving techniques and structured creative thinking tools, you will learn how to confront challenges from a different perspective. The day will work towards unleashing your creative brain in order to solve technical problems.

Course Overview

What are creativity and innovation, and why are they important? How the brain works in respect of creativity and innovation Difference between vertical and lateral approaches; what are the benefits and weaknesses

Learn creative thinking tools:

• Brainstorming
• Understand the limitations and applications of conventional problem solving
• Apply mind mapping techniques to workplace problems
• Ensure that creativity becomes a useful tool for day-to-day problem solving
• Recognise and cope with obstacles to creativity in the mind, in approach and in the working environment

Outcome / Qualification etc.

• A raised awareness of work-life balance as a positive way of personal development and improved work performance
• An analysis of the activities and how time is spent
• An understanding of physical and emotional well-being
• The exploration of personal change and its implications
• A plan of action for achieving work-life balance and regaining personal control

Training Course Content

Introduction and Course Objectives What is work-life balance and what do we want to achieve by it? Analysing our activities, workload, commitments etc The notion of personal change Managing time, tasks and self Managing emotions and stress Identifying areas for change Strategies for the future – planning and prioritising Helping others to create balance – working with teams Being in control – taking some-time out\’ in order to become more productive Summary and Action Plans Agreed

Dealing with difficult people

Dealing with Difficult People training will equip delegates with the skills and knowledge for the practical application of Dealing with difficult people in the workplace, home, and other environments including: Self-awareness, Self-management, Motivation, Empathy and Social Competence and Recognise classic profiles of difficult people and strategies for handling them. It will help delegates to understand themselves and others better, and will give an insight into how to build productive and professional relationships at work & home. It is recommended for anyone who would like to learn how emotions affect performance at work & personal environment, and how to use practical but effective strategies to manage emotions in difficult situations.

Course content:

You’ll know specifically what to do and say.

At this training, you‘ll concentrate on here‘s-how-you-do-it techniques. You‘ll leave knowing how to use these techniques in specific situations, with all types of difficult people.

You’ll be less of a target for difficult people.

Look at the difficult people in your life. Chances are, at least one person manages to get along with them. You can, too. Learn how to derail problem people and teach them to treat you with respect.

You’ll bring out the best in people and yourself

Let‘s face it — nobody‘s difficult all of the time (and everybody‘s difficult some of the time). Your new skills will help you reinforce the most positive behaviour in everyone — at work and at home.

By the end you will have achieved:

• A leadership personality.
• Getting your point across and winning respect.
• How to stay calm when being verbally attacked.
• Getting people on your side to create a win-win situation.
• Increasing your confidence and self empowerment
• Creating a strategy against any challenge.
• Understanding the 4 core manipulators and their secret tactics

Pursuit of Happiness Training

• Discuss why we are unhappy?
• If it is as easy to choose being happy, why do we choose to be unhappy?
• Discuss the script in more detail
• Group Exercise: A list of things that we need to do in order to be happy?
• Maslows hierarchy of needs
• Self-discovery, what is our happiness DNA?
• Reframing situations
• 5 key strategies to create more love, laughter and happiness in our lives
• Group Exercise: Scenarios of unhappiness and how could we deal with it. Take scenarios from the group
• Look at setting happiness goals and how we can make it water tight in order to make sure we achieve it.

Life Coaching

Life coaches support and encourage people to help them fulfil their potential and make the most of their lives.

We can offer either a general service or a specialism, such as executive or career change.

Mindfulness Based Stress Reduction (MBSR) Diploma Course

• Overview of the origins, purpose and process of Mindfulness In this module we will examine 1 or more areas:
• Mindfulness and Chronic Pain
• Blocking Versus Drowning
• Choosing to Live Well with Pain and Illness
• The Five-Step Model
• The Pain Process
• 21 Ways to Reduce Stress During the Workday 1-Minute Breathing Space Exercise
• 5-Minute Tea Ceremony
• STOP Process
• RAIN Process
• Laughter Mindfulness Meditation
• Focused Meditation

Personal Development Programme (PDP) Neuro Linguistic Programming (NLP)

• Personal Growth: Personal growth is not just about becoming more successful or having people respect you more. In fact, it’s not about other people at all. Personal growth, as its name implies, is about growing in ways that are important to you.
• Purpose and Passion: In order to live your life with purpose and passion, you must first ask yourself: “What is my purpose in life? What things or ideas do I feel passionate about?”
• Relationships: Regardless of your definition of success, one thing will hold true: success will be both easier to achieve and more enjoyable once you get there when you have people to share in your achievements.
• Personal Development Encyclopedia: As you advance your understanding of personal development, you’ll find yourself hungering for more advanced material to improve self-growth. Topics such as Initiating Personal Autonomy and Fulfilling Aspirations will help you develop a more thorough understanding of self-improvement.

The PDP and or NLP is offered as a series of Workshops, Seminars or 1-2-1 sessions, and covers:

• Healthy lifestyle training & diet and health promotion sessions
• Life coaching Building confidence & raising self-esteem
• Anxiety & stress management.
• Motivational coaching & Procrastination
• Setting goals, time management, change management
• Relationship & or Mediation
• Coaching & work-life balance
• Hypnotherapy
• Time Line therapy
• Women’s Leadership
• Conflict resolution
• Business coaching, managing staff/ volunteers
• Fundraising training, 1-2-1/Group support and advice.

Positive Thinking & Appreciating Oneself

Research is beginning to reveal that positive thinking is about much more than just being happy or displaying an upbeat attitude. Positive thoughts can actually create real value in your life and help you build skills that last much longer than a smile.

1. Ask yourself, “Do I think positively?”

2. Strengthen your memory for positive information.

Did you know that you may be able to increase your positivity just by memorizing lists of positive words? It’s because when you force your brain to use positive words frequently, you make these words (and their basic meaning) more accessible, more connected, and more easily activated in your brain. So when you go to retrieve a word or idea from your memory, positive ones can come to the top more easily.

Positive Psychology

• Builds relationships with others
• Opens eyes to new ways of seeing the world
• More prosocial
• Promote longevity
• More curious & creative
• Less cynical
• Results in upward spiral of well-being
• Positive Engagement: Realizing Strengths to Enhance Motivation
• Positive Psychology and Happiness: Current Research and Directions

Mental Health Disorder

We focus on putting world leading knowledge at the fingertips of mental health professionals.

Within this course you can gain an understand and knowledge in one or more of the following areas below.

• Dissociative Identity Disorder
• Treating Narcissism in and Around Your Clients
• Narcissism: The Basics
• Treating Depression with Motivational Interviewing
• Treating Postnatal Depression with Interpersonal Psychotherapy
• Therapeutic Lifestyle Changes for Anxiety and Depression
• Translating Neuroscience into Clinical Practice
• Gastrointestinal Tract, Nutraceuticals and Resistant Major Depressive Illness
• The Ageing Brain
• Psychodynamic Psychotherapy Techniques with Parents in Child Mental Health
• Diagnosis and Treatment of Obsessive-Compulsive Disorder
• Diagnosing Anxiety Disorders
• Diagnosing Depressive Disorders
• Diagnosing Obsessive-Compulsive Disorders
• Diagnosing Sleep Disorders
• Diagnosing Trauma-Related Disorders
• Counselling Court-Involved Youth and Their Families
• Evidence-Based Mental Disorder Diagnosis: How to Increase Accountability, Efficiency and Objectivity
• Eating Disorders: From Diagnostic Criteria to Treatment
• Schizophrenic Spectrum and Other Psychotic Disorders
• Introduction to Personality Disorders
• Bipolar Disorder OCD and OCPD
• Using CBT with Generalised Anxiety Disorder
• Using CBT with Social Anxiety Disorder
• Using CBT with Depression
• Counselling Court-Involved Youth and Their Families
• Anxiety: Symptoms, Causes, and Treatment
• Understanding Addiction
• Alcohol Use Disorder: Diagnosis and Treatment

Working with Minorities – Mental Health

Within this course you can understand and gain knowledge in one or more of the following areas below.

• Counselling Clients with Disabilities: Introduction to the Issues
• Counselling Clients with Intellectual Disability: A Look at What Works
• Systemic Sex Therapy with a Heterosexual Couple Group
• Microskills: Encountering Diversity Using Motivational Interviewing While Working with Ethnic Issues
• Systemic Oppression and Traumatic Stress: Evidence-based Social Justice
• Interventions for Clinicians
• Social and Cultural Diversity: Discussing Race
• Traumatic Stress, Compassion Fatigue, and the Need for Selfcare
• Non-Combat Post-Traumatic Stress Disorder (PTSD) in Veterans: A Focus on Non-Combat Military-Related Trauma
• Intimate Partner Violence Solution-Focused Trauma Care
• Counselling Trauma Affected Clients with Diverse Abilities
• Professional Counsellors as Agents of Change: Countering Educational Hegemony The Traumatic Effects of Disasters
• Counselling Court-Involved Youth and Their Families

Neuroscience

The good news if you are reading this as a mental health professional of just about any stripe is that the issue of habits, and how we can change them, is endemic to our various professions. Clients don’t come because they are happy with the status quo; they typically present for help in changing something that they have already tried and failed to shift for themselves. So while the various counselling and psychotherapy modalities may offer different ways of working with habit change, the desire to change cuts across all of them. Trans-disciplinary, too, is the emergent neuroscience underpinning our ever-more successful efforts at helping clients to achieve and maintain desired changes – and that is the subject of this course. Upon successful completion of it, you should be able to:

1. List the defining characteristics of habits
2. Discuss how habits both serve and limit us
3. Recall the steps of the habit loop
4. Explain the neuroscience underpinning habit formation
5. Discuss in detail the ways in which we can apply the steps of the habit loop in order to make or break habits
6. Describe how neuroscience is being applied to the client issues with which counsellors typically work

• Counselling and the Brain: An Overview
• Memory Reconsolidation
• From Behaviour to Brain to Genes and Back Again
• Neuroscience: The Cutting Edge of Counseling
• The Neurobiology of Behavior Change
• Therapeutic Lifestyle Changes for Anxiety and Depression
• Translating Neuroscience into Clinical Practice
• Brain Architecture 101
• The Dangers of Dopamine
• The Ageing Brain
• 9 Implicit Voices: A Framework for Enhancing Sensitive Awareness of the Client Neuroscience and Neurobiology Basics for Therapists
• Shame and Power in a Winner/Loser World
• How the Ego Survives: Neurobehavioural Evidence of Mechanisms of Maintenance and Change
• Between a Mindful and a Wandering Brain: Time Has Come to Mindwanderfulness
• The Neuroscience of Habits
• Mindfulness and Resilience

Suicidal Prevention

Let’s talk about suicide… responsibly.

To Prevent Suicide, We Need to Understand (the Meanings Of) Suicidality. Impulsive Suicide Attempts: What Can We Learn from Studying Timelines of the Suicide Attempt Process.

What we’ll cover…

• Background on suicide
• Supporting Clients at Risk of Suicide
• Supporting the Suicide-Bereaved
• Case Studies in Suicide
• Dialectical Behaviour Therapy for At-risk and Suicidal Adolescents
• Dialectical Behaviour Therapy for At-risk and Suicidal Adolescents: Specific Considerations
• Media reporting of suicide
• Pokesdown suicides
• What, Why & How of Suicide?
• Stigma & Suicide
• Stigma & Language
• Triggers: avoiding stigma and harm
• Responsible Suicide Reporting Model
• Community Response
• So how do you communicate?

Safeguarding – Adult/Children

To provide delegates with a thorough knowledge, awareness and understanding of all aspects of safeguarding adults, children, and young people.

We recognise staff and volunteers need clear understanding of their roles and responsibilities aligned to safeguarding and are able to offer an experienced practitioner in the field of safeguarding.

The Session will Include:

• An overview of Safeguarding
• Learn 10 different types of abuse, and how to recognise signs & symptoms
• Responsibilities of groups/organisations
• Practical advice on dealing with issues
• Making effective referrals
• How the Care Act (2014) defines safeguarding duties and responsibilities
• The 6 Principles of safeguarding
• The types of abuse and their indicators
• Raising concerns and reporting
• Raising concerns about a person in a position of trust
• Consent and information sharing
• Promoting well-being
• Balancing wellbeing and risk
• Next Steps

Trauma

Working with Trauma

This course briefly defines ASD and PTSD, examines assessment tools for trauma, explains the neurobiology of trauma, and describes the chief psychotherapeutic interventions for working with traumatised clients.

About this course

Clearly, events that are potentially trauma-causing will not stop happening in the world. Sadly, physical and sexual abuse, crime, torture, unjust captivity, and other violence will continue to be perpetrated on unfortunate victims. Natural disasters and accidents will continue to happen, and terrorism is on the rise. We cannot make life-threatening events stop happening, but as mental health professionals, we can help those affected learn to recalibrate their reality, integrating such events into their consciousness in ways that help them find meaning and re-establish a sense of safety, wholeness, and connection with life.

This course will describe the therapies which can help you to do that. Upon successful completion of the course, you will be able to: Briefly define ASD and PTSD and cite the chief symptoms of each; Name the primary instruments for assessing trauma; Identify the risk factors for various types of traumatic injury; Explain the neurobiology of trauma; Up- or down-regulate clients’ levels of arousal to help them stay in the “therapeutic window”; Name the stages of recovery therapy and identify which one a client is at; Describe the chief psychotherapeutic interventions for working with traumatised clients and show how you would use them in a given case of trauma.

Overview

1. Working with PTSD, Trauma, & Traumatic Stress Issues
2. Traumatic Stress, Historical Oppression, & Resilience
3. Counselor Empathy & Compassion Fatigue
4. Building a Self-care Regimen Using Five Evidence-based Interventions

Motivational Interviewing

Course overview:

Motivational Interviewing (MI) is a person-centred counselling style for addressing the common problem of ambivalence about change.

The course will provide opportunities to observe and practise the approach in a protected environment. By the end of the course participants will feel able to start using Motivational Interviewing (MI) in their work settings.

For health professionals in the UK, this course is in accordance with NICE guidance on behaviour change (Oct 2007)

The course will provide an opportunity for participants to;

• re-examine the key concepts of ambivalence, change talk and resistance
• explore the development of core skills applied within the processes of Engagement, Focussing, Evoking and Planning
• practice under supervision and receive feedback on their developing skills
• discuss tricky situations and cases from their own workplace (confidentiality rules apply)

This highly practical one-day Boardroom Presence training course is designed to help delegates needing to make a good and lasting impression in the boadroom with senior executives.

This course is suitable for those who need to make an impact – this is appropriate if you’ve been promoted, or if you attend regular board meetings, or if you are asked to attend meetings because you have a particular expertise. The same goes for building client relationships at board level – you will need to present yourself with gravitas and authority.

This one day workshop aims to help you to develop your presentation and communication skills so that you make a favourable impression on other senior executives.

This Communication Skills Training Course will provide delegates with essential skills to communicate more effectively. Clear and confident communication will make a professional team function more effectively. Attending delegates will learn how to be more accurate and persuasive, explain their ideas with greater clarity, ask more inclusive questions and listen more effectively.

Outcome / Qualification etc.

• Identify the behaviours associated with good working relationships
• How to set clear communication objectives
• Identifying the needs of different audiences
• Planning internal and external communication

Performance management should be a way of life in all organisations and at all levels. If managed effectively, measuring performance can be rewarding and result in employees consistently meeting their goals and objectives. This 2 day programme will provide you with the tools and techniques to successfully measure your staff‘s performance and motivate them to reach their full potential. 

Who’s it for?

This programme is adaptable to all employees with people management and development responsibility. It is designed for those, who as part of their role, must ensure their team, employees, department or workforce are meeting organisational and individual objectives. 

What will I learn?

By the end of the course, participants will be able to:

1. Understand the purpose of performance management
2. Demonstrate how to build a business case for performance management
3. Encourage and drive successful performance
4. Effectively performance manage an individual or team
5. Prepare and manage an appraisal or performance review
6. Demonstrate positive communication
7. Provide effective feedback

Training and courses in creativity and innovation give participants the tools necessary in creating a dynamic and productive work environment, and encourages more creative thinking. Improving creativity and innovation will not only produce better end results, but it will also improve teamwork and the group dynamic. 

Learn more about training courses in creativity and innovation by browsing the lists below. You can also Request Information directly from the course provider to receive a list of courses tailored to your preferences.  

Becoming an efficient individual is a quality that impacts multiple areas of personal development. As such, improving your personal motivation and efficiency will contribute to higher levels of success that will influence both your personal and professional life. 

Learn more about courses in Motivation & Personal Efficiency by browsing the lists below. You can also Request Information directly from the course provider to receive a list of courses tailored to your preferences.  

Stress Management is more important today than ever before. There are more things than ever vying for our attention – errands, high demand jobs, family, bills, e-mails, and the like. All of these things produce unavoidable, inevitable stress. However, the degree to which you are affected by stress is something that can be controlled and managed with the proper skills. 

Browse training courses in stress management below and Request Information directly from the course provider to receive a list of courses tailored to your preferences. 

Time management training courses are designed to equip delegates with the tools, skills and techniques to manage their time efficiently. These techniques will lead to higher levels of productivity and lower stress levels. Individuals can benefit from participating in a time management training course for both personal and professional reasons. 

By gaining the skills to manage time, delegates can become more productive in their professional roles. In just half a day, delegates will learn key tips and techniques for understanding how they work best and managing their time for optimal results. This course will include a number of time management skills relating to learning to say ‘no’, prioritising, delegating and creating action plans 

Refreshingly fast paced and unlike other courses, this open training course avoids the trap of presenting a ‗one size fits all‘ approach to managing time. This course recognising that individuals work in different ways and that different approaches work best for different people. 

Suitability – Who should attend?

This Improving Time Management course is suitable for individuals who are required to manage heavy workloads and changing priorities effectively. Provided that there is a degree of autonomy in how individuals organise their work, and they are prepared to take control of those elements that are within their remit, they will find this course invaluable. 

Training course content

This improving Time Management course is designed to cover the following areas:

• You – understanding yourself, your body clock, when you work at your best and focus on your greatest opportunities
• The key components of improving time management – map these to your attitude to time management and your organisational culture.
• Time traps and interruptions – avoid them by understanding and modifying attitudes and habits, managing your workload and procrastination.
• Prioritise and organise to maximise time – set personal goals and use effective planning skills and techniques like ‘Task versus value’ and ‘Urgent and Important’ (Stephen Covey First things first).
• Manage and organise – understand the principles of planning and delegation to utilise all of the resources available to be more efficient and effective.
• Command personal energy levels – think about your health and wealth to manage and reduce stress levels.
• Useful tools and techniques – learn useful timesaving tools and techniques.

Benefits of the course

This Improving Time Management training course will maximise delegates’ return on investment by providing practical tips and techniques for improving their everyday time management.  Upon completion of this course, delegates will:

• Gain control of the day and tasks
• Understand when you work best
• Manage priorities and workloads
• Stay healthy
• Develop a range of practical and usable tools and techniques

Changing careers is an exciting time; however, the uncertainty of changing careers may bring some stress and anxiety. Courses in career change are designed to equip individuals with the knowledge to make this transition period as smooth as possible. 

Learn more about courses in career change by browsing the lists below. You can also request information directly from the course provider to receive a list of courses tailored to your preferences. 

It is a known fact that the confusion of angry feelings with aggressive behaviour creates a tremendous barrier to the expression of the natural, healthy, universal and useful human emotion that we call anger. 

Individuals who have controlled their anger do not openly express their feelings, but this in itself is destructive behaviour because suppressed, undealt with anger is unhealthy and can lead to a wide range of physical and psychiatric disorders.  

By attending this course you can: 

Understand policies and legislation relating to equality and diversity 

Develop personally and professionally 

Learn about the impact of prejudice and discrimination and employer and individual rights and responsibilities. 

The course includes units on the following topics: 

Exploring equality and diversity 

Working or learning in a place that promotes diversity. 

This comprehensive one-day training course is designed to enable participants to become more confident, influential and persuasive at work through recognising the link between communication skills and the impact they can have on others. 

The Influencing & Persuading Skills – Introduction to Negotiation training course also includes a brief introduction to the theory of negotiating with others. The core focus is about one-to-one interactions, as learning how to influence and persuade others is one of the most valuable and transferable skills to have. 

This course trains your self-awareness, using many different styles of learning to ensure that you leave with a sense of confidence, well founded on enhanced capabilities. In order to influence the thinking and behaviour of others, and persuade them to your way of thinking, you need to communicate confidently, build a relationship and remain assertive even when pressurised. 

By the end of this course you will be able to: 

Communicate in a more persuasive manner with colleagues and individuals from outside your organisation. 

Develop more effective and creative working relationships. 

Explain complicated ideas in a manner which aids understanding and increases the likelihood of success. 

Communicate with increased confidence at meetings. 

Become a more active listener and use enhanced persuasion skills to act as an opinion shaper. 

Apply principles of negotiation to your day-to-day communication. 

Identify your own preferred influencing style and use it to encourage others to change. 

This one day Effective Interpersonal Skills training course is designed to help delegates to develop their people skills and examine the ways they communicate and deal with clients, suppliers and internal colleagues at all levels

• Have identified their individual Interpersonal Skills
• Understand how to improve their Communication skills
• Understand the difference between Submissiveness, Assertiveness and Aggressiveness
• Learn how to communicate with others in a way which helps to get your message across taking into account possible differences in working and communication styles
• Have discussed and practiced how to use effective people skills in a variety of workplace situations such as Influencing and Persuading
• Develop skills in successful Delegation and handling constructive Criticism
• Learn how to improve working relationships
• Create an Action Plan for the future.

This one-day Goal Setting training course will help you find a way to make yourself and others more productive, and learn how to clearly define, plan and communicate your goals. 

Develop the following skills:

1. Develop a S.M.A.R.T goal focus
2. Clearly communicate the goals confidently.
3. Use numbers to make your goals more quantitative.
4. Learn to verbally define your goals that cannot be qualified numerically
5. Give practical feedback to those people who are not performing in ways that are consistent with the goal
6. Use praise to inspire others to work in accordance with the goal.

The most important distinction that separates the successful and the non-successful is goal focus?

The people who define exactly what they want, who write detailed plans for achievement, and back those plans with persistence, are far more likely to succeed than those who do not.

This course promotes the idea of us all taking active responsibility for our own growth and development. It provides delegates with the confidence and skills to actively seek out ways to improve and be more satisfied. 

This course will teach delegates to break the mould and take control of their lives, achieving goals and aspirations, striving for new challenges and reaching higher. 

Delegates will learn to communicate more effectively, be more assertive with people that matter and develop in a huge variety of ways. The practical input given by this course can be applied not just in the workplace, but in all aspects of life. 

Course overview

• How to realise my potential
• Introduction to personality types model
• Positive attitude and assertive behaviour
• The importance of planning and setting priorities
• Visualisation techniques and goal setting
• Positive thought – the how and the why
• Introduction to communication skills
• Building more effective business relationships.

Find your business edge 

Are you taking full advantage of body language? 

When you lead a meeting, present a proposal or try to convince people of your good idea, your body language is also “communicating” as you speak. And if your body language works with your message, you‘re likely to be much more successful . 

Body language awareness can also give you an edge when negotiating. If you can read key signs from the people you are dealing with, you can discover things that can help you reach a better deal. 

Throughout the day you will explore the use of body language using group exercises, role play and group discussion. Video will also be used to help reinforce feedback. 

You will: 

discover when body language is an important means of communication; 

use body language to increase your personal impact; 

increase your presence and strengthen your command over your listeners; 

learn how to use body language to build rapport with others; 

learn how to read and interpret other people‘s signals; and 

learn how to apply body language to help control tension and conflict. 

Those people that really excel in the workplace aren‘t just efficient workers or technically intelligent. A focus on interpersonal expertise and an understanding of your personal vision, values and purpose can transform you for the better. This course takes a comprehensive look at self-management, time management, stress and relationship management to equip you with the toolkit of skills for the modern workplace. 

Course Overview 

Self-management and emotional intelligence: 

Develop your personal purpose / vision / values 

The ABC of self-transformation 

This Building Better Relationships course is designed to equip delegates with the skills to better understand their own and others’ behaviour, with a view to forging more effective working relationships. 

The 1-day programme will provide participants with the tools necessary to: 

• Recognise their own and others’ preferred styles of interaction
• Improve their overall people skills
• Build respect and empathy
• Separate the personal from the problem
• Address & defuse problems to avert crisis situations

To launch a successful business start-up you need the proper advice and training. The Business Start – Up for Today’s Entrepreneur course provides comprehensive business start-up training, allowing you to gain the knowledge, skills and confidence needed for starting your own business through flexible home study. 

With the distance learning Business Start – Up for Today’s Entrepreneur course, a personal tutor is available to help you through the course. Additionally, our student advisors are only a phone call away. What’s more, because the course is so comprehensive, no prior knowledge or skills are required. 

If you’d like to launch your own business start-up, the home study Business Start – Up for Today’s Entrepreneur course is the ideal distance learning training course for you 

Suitability – Who should attend? 

This one-day introductory course in Mediation is especially suitable for professionals who are new to the field of mediation and have not had any legal training, or wish to wish to learn more about mediation and its benefits to users. 

Training Course Content 

The Introduction to Mediation training course is designed to cover the following units: 

· Comparison of dispute resolution procedures 

· Negotiation 

· The mediation process 

· Mediation 

Emotional Intelligence training will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace & home, including: Self-awareness, Self-management, Motivation, Empathy and Social Competence and Recognise classic profiles of difficult people and strategies for handling them. It will help delegates to understand themselves and others better, and will give an insight into how to build productive and professional relationships at work & home. It is recommended for anyone who would like to learn how emotions affect performance at work & personal environment, and how to use practical but effective strategies to manage emotions in difficult situations. 

Emotional Intelligence embraces and draws from numerous other branches of behavioural, emotional and communication theories, such as NLP (Neuro-Linguistic Programming), Transactional Analysis, and empathy. 

Emotional Intelligence development also contains many elements known to reduce stress for individuals & organisations, by decreasing conflict, improving relationships, understanding, increasing stability, continuity & harmony. 

The workshop will be practical, interactive and participatory. 

Course content: 

Emotional Intelligence self-assessment. 

Understand what is meant by Emotional Intelligence. 

Have an awareness of the theory behind the concept. 

Have an awareness of the characteristics of Emotional Intelligence. 

Understand the benefits Emotional Intelligence has to both individual and group/team success. 

Learn to take the offensive against know-it-alls, dictators, snipers, gripers, yes people, no people, and all of the other contrary characters you confront every day. 

• We can’t change other people but we can change our mindset and behaviour 

• How Emotional literacy can help us to better understand yourself and others. 

• Developing greater self awareness and learning how to express the full range of emotions. 

Big Question….. 

Who am I? 

What might happen if you were given the space to really know yourself? 

The vital ingredient in being a successful individual is to know who you are and to step into your authentic self. 

Are you ready to discover yourself beyond yourself limiting beliefs, other people‘s expectations, your past challenges, free of judgments, doubts, and self-expectations? 

This workshop is your chance to remember who you are and what you are capable of and discover your own authentic potential. Start living your life being comfortable within your own skin, your own expression knowing that your authenticity is the most attractive quality about you! 

The day is both educational and experiential allowing you to tap into your imagination, creativity and honesty providing a safe and inspiring space in which you can experience the power of collective reflection and relaxation. 

The workshop is about encouraging you to understand and know who you really are. It will give you the understanding that change is needed and that change is a positive thing. 

It will allow you to move forward to the future and to evoke positive change. 

Have a discussion why people have been unhappy in the past in pairs and feedback to the group 

Stats of unhappiness. 

We are all time travellers, reliving the past or anticipating the future, never living in the present 

We do things that innately create a feeling of happiness, so why do we choose to feel unhappy? Discuss. Its because we aren‘t choosing, touch on the script. 

Why do we need a reason to smile? 

Give 3 strategies to take away and instantly create more happiness. 

o Gratitude diary 

o Bucket list 

o Something the team comes up with 

…Increasing Motivation & Limiting Procrastination 

Find out what motivates you & tap into ALL of your self-esteem potential and make the most of the REAL YOU. 

Objective: 

· To help you understand the difference between lack of motivation and procrastination and to offer techniques for improvement 

· How to help build, boost, and increase motivation and reduce procrastination 

· Find out what motivates you & tap into ALL of your self-esteem potential and make the most of the REAL YOU. 

· Essentials for achieving your goals by keeping on top of your priorities and commitments. 

By the end you will have achieved: 

• Increasing your confidence and self empowerment 

• Creating a strategy against any challenge 

• Action builds the desire to do more 

• Better understanding of the self 

…Procrastinating – They only work under pressure, and it increases stress level… 

These workshops are practical, interactive and participatory. 

How to help build, boost, & develop self-confidence & assertiveness 

Building self-confidence and assertiveness is probably a lot easier than you think. ‘Non-assertive’ people do not generally want to transform into being excessively dominant people. When most people talk about wanting to be more assertive, what they usually really mean is: 

· ‘How can I become more able to resist the pressure and dominance of excessively dominant people?’ 

· ‘How can I stand up to bullies (or one bully in particular)?’ 

· And also, ‘How can I exert a little more control in situations that are important to me?’ 

Methods and techniques 

1. Know the facts relating to the situation and have the details to hand. 

2. Be ready for – anticipate – other people’s behaviour and prepare your responses. 

3. Prepare and use good open questions. 

4. Re-condition and practice your own new reactions to aggression – display positive writings where you will read them often – it’s a proven successful technique). 

5. Have faith that your own abilities and style will ultimately work if you let them. 

6. Feel sympathy for bullies – they actually need it. 

7. Read inspirational things that reinforce your faith. 

These workshops are practical, interactive and participatory. 

Essentials for achieving your goals by keeping on top of your priorities and commitments. 

To keep up with today‘s multiple commitments at work and home, you can‘t afford to ―simply go with the flow‖! 

· Determine your goals and priorities , ―go for them‖ and ―make them happen‖ 

· Learn simple techniques to help you plan and organise your time effectively 

· Reduce stress, increase your potential and balance your multiple commitments 

Benefits
This 1 day training helps participants become more aware of their own emotions and personal impact on others, particularly when under pressure. By building self-awareness, self-management and personal integrity, this course develops key characteristics of leadership qualities, which outlines attitudes and behaviours. This training is not about learning a set of rules about how to behave. It is about learning how to develop resilience, suspend unhelpful judgements and find creative, ethical responses to difficult issues. As a result of becoming more aware of their own, and others’ emotions and personal impact on others, they will be able to communicate and lead more effectively, particularly when under pressure.

What will you do?

• diagnose individual learning needs, gaining an understanding of their own behaviour set
• refine their understanding about the concepts of personal impact and integrity
• explore the physical embodiment of personal impact and integrity learning how to boost use of voice and non verbal communication to best effect
• learn how to reflect and think about behaviour and it‘s resultant impact

These workshops are practical, interactive and participatory.

Effective leadership is an unwavering ingredient for success in the business world. Inspire and motivate your team with leadership skills in communication, strategy and people management. 

Why Choose Leadership Development 

At the core of every great leader is the belief that there is always room for improvement. No matter the position or organisation, leadership skills are subject to the incessant need for improvements in vision, support, objectives and team leading strategy. For those who wish to get off to a good start in a leadership positon or wish to improve their leadership skills towards a more inspired, motivated and balanced team, leadership training can be an invaluable resource. 

Leadership coaching helps leaders to realise their leadership goals through personal development, which invites beneficiaries to practice introspection and reflect on the social responsibility of their business decisions. Emphatically, leadership coaching is about distinguishing a leader from a manager and accordingly, working to produce and develop the personal qualities of an effective leader. Courses in this discipline will enable you to become mindful and self-aware of the obstacles limiting your effectiveness. By focusing on the big picture, leaders can realise the importance and positive effects of nurturing the relational side of management. 

Since leadership is a process, leadership coaching keeps you focused on continued development and lifelong goals. By recognising achievment and learning from your mistakes, leaders can develop and tailor the right skills for each project and team, resulting in a team that is optimised to achieve goals and produce results. 

Explore new development opportunities! 

Effective communication and proactive planning are essential to creating and maintaining successful, sustainble business relationships. Further, good interpersonal skills can help to keep colleagues and teams motivated and inspired as well as instill customers with trust. 

Focus is another characteristic quality of successful leaders, which can be directly channeled into working strategies that effectively recognise and prioritise the key issues. Likewise, business leaders working in all sectors are familiar with the pressure to succeed and deliver results as well as the focus that it requires. Training courses in leadership can help individuals to effectively channel this pressure into motivation, momentum and performance by instilling key skills in communication, overcoming obstacles and more. 

Leadership Development training courses reveal new perspectives on management, including: 

· Developing confidence and presence as a leader 

· Maintaining balance and momentum under pressure 

· Tools to support continuing development following training 

Who benefits from Leadership Coaching 

In today’s saturated markets, many if not all organisations are confronted with challenges in terms of defining and optimising leadership roles. In the face of such obstacles, leaders have no choice but to balance conflicting expectations between managers and employees and the lack of proper training and development in dealing with such. Leadership training can address these difficulties by providing practical skills and techniques in mediating, communication and relationship building. 

Organisations going through change or pushing for future developments may also utilise leadership training to prepare their leaders and managers to handle high performance demands. Courses in Coaching, Mentoring and Development help provide the skills necessary to mobilise, inspire and motivate large groups. Additionally, Leadership Skills courses provide participants with proactive techniques to deal with the challenges of their roles as well as increase personal and organisational performance. 

For those who are new to leadership or taking on an upcoming leadership role, leadership and coaching training can provide that jump start in the journey towards becoming a great leader. Through new perspective and development, inexperienced leaders can build the confidence, integrity and know-how required for a successful career. 

This training will give participants: 

Practical skills to use in conflict situations 

Effective tools to deepen understanding between people in conflict 

Techniques to defuse disputes and manage conflict behaviour 

What we will cover: 

Re-engineer strategies for high productivity. 

Take charge of workplace challenges. 

Develop loyal working relationships. 

Cultivate the art of influencing positive action. 

What people tell us: 

‘It incited the need to take positive action.’ 

‘The best investment of my time this month.’ 

‘It provoked valuable thought about my current situation.’ 

This high-energy motivational free seminar is designed to learn & develop leadership skills with exploring strategies and principles from NLP Neuro-Linguistic Programming, for the purpose of influencing people in the workplace, building stronger teams and client relations whilst improving productivity and performance. You will hear case studies of how people have been able to overcome major challenges and achieve outstanding results even when the odds have been stacked against them. Seminar Agenda / Leadership Competencies 

· Empower people to take positive action. 

· Experience fresh thinking on time management. 

· Build stronger working relationships. 

· Know the difference between activity and accomplishment. 

What we will cover: – Empower people to take positive action. – Experience fresh thinking on time management. – Build stronger working relationships. – Know the difference between activity and accomplishment. 

To help you deal with stress and with stress symptoms, we will teach you Positive Coping

Skills. These Positive Coping Skills are very helpful in dealing with stress, including the stress

that results from having a health condition.

Coping Strategies. Participants explore the difference between the perception and reality of living with stress. Packed with tips, tools and techniques to help you …

Connecting Life Skills For Balanced and Meaningful Living. This series of workshops focuses on learning new, adaptive, and values-consistent coping strategies.

Health problems can have a troubling impact on your life through pain, other physical symptoms and limitations on your day-to-day activities. You may need to undergo tests or treatments, take medications according to a schedule, change your diet, or make other adjustments. Managing a health condition can be very difficult. This workbook will help you cope with your health condition so that you can enjoy your life more.

There are many types of health problems, each with unique challenges

Stress symptoms include:

• Low or depressed mood
• Worry and anxiety
• Frustration, irritability and anger
• Social isolation

Learn about resilience, either for work purposes or personal interest. 

• Develop a better understanding of what stress is and what causes stress
• Develop a better understanding of what resilience is
• Develop other strategies that might help slow the emergence of stress and to identify alternative strategies to managing personal stress
• Consider how to apply these strategies practically

Bereavement is the time people spend to adjust to the loss of loved ones. Grief is an expected reaction to any form of loss. Both vary hugely on an individual basis. This grief and bereavement counselling course is specifically designed to help you recognise and respond to the nature and scope of bereavement and helps you explore different approaches for coping with loss.

Overview of the origins, purpose and process of Mindfulness

Historical Background

• Mindfulness Training is an ancient Eastern science, used for at least 26 centuries.

• Used for the purpose of integrating natural laws into decisions and actions in everyday life

• Radical long-term changes in personality traits have been reported in ancient Eastern literature.

Mindfulness: A Definition

• A heightened experiential awareness of the present moment, free from reactivity and identification with experience.
• Training in mindfulness meditation requires sustained attention on spontaneously emerging sensory and cognitive processes, with unconditional acceptance of the experience.

There are various topics within our health and well-being courses and workshops – 

Orientated Towards Prevention and Recovery. Combines Theory with Work Based Learning. Develop Self-Awareness, Emotional Literacy, Reflective and Interpersonal Skills.

We look at a range of topics such as health benefits, how to live a healthier life-style, looking after your mental health, keeping fit amongst a range of other areas to benefit your health and well-being overall.